Privacy policy

Last Updated: September 22, 2026

This Privacy Policy describes how Razeon (“Razeon,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from razeon.com (the “Site”), contact us, or otherwise use our services.

Personal Information We Collect

When you visit the Site, we may automatically collect certain information about your device and how you interact with the Site, including:

  • IP address
  • Browser and device information
  • Pages and products you view
  • Referring websites or links
  • Shopping cart activity
  • Information collected through cookies, pixels, and similar technologies

When you place or attempt to place an order through the Site, we may also collect information including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order and transaction information

Payment information is processed by Shopify and/or our authorized payment providers. Razeon does not ordinarily store your complete credit or debit card information.

In this Privacy Policy, we refer to this information collectively as “Personal Information.”

How We Use Your Personal Information

We use Personal Information to operate our business and provide our services, including to:

  • Process payments and fulfill orders
  • Arrange shipping and delivery
  • Send order confirmations and shipping updates
  • Process returns, refunds, and cancellations
  • Provide customer service and warranty support
  • Communicate with you about your orders or inquiries
  • Detect potential fraud or security risks
  • Improve and optimize our Site and customer experience
  • Measure the performance of our marketing and advertising
  • Send promotional communications where permitted by law
  • Comply with applicable legal obligations

Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to operate the Site, remember preferences, understand how visitors interact with our Site, and measure marketing and advertising performance.

You may manage certain cookie preferences through your browser settings or through privacy controls available on our Site.

Disabling certain cookies may affect the functionality of some parts of the Site.

Sharing Your Personal Information

We may share Personal Information with third-party service providers that help us operate our business, including:

  • Shopify, which provides our ecommerce platform
  • Payment processors
  • Shipping carriers, warehouses, and fulfillment providers
  • Analytics and advertising providers
  • Email marketing and customer service providers
  • Other technology and service providers that support our business

We may also disclose Personal Information when required to comply with applicable laws or legal requests, protect our rights, prevent fraud, or in connection with a merger, acquisition, restructuring, or similar business transaction.

We do not sell Personal Information in exchange for monetary payment.

Behavioral Advertising

We may use information about your interactions with our Site to measure advertising performance and provide advertising that may be more relevant to your interests.

Depending on where you live, certain disclosures of information to advertising partners may be considered a “sale,” “sharing,” or use for targeted advertising under applicable U.S. privacy laws.

Where required by law, you may opt out through the Data Sharing Opt-Out or other privacy controls available on our Site.

We may also recognize supported browser-based opt-out preference signals, such as Global Privacy Control (“GPC”), where required by applicable law.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your Personal Information, including the right to:

  • Request access to Personal Information we hold about you
  • Request correction of inaccurate Personal Information
  • Request deletion of certain Personal Information
  • Request a copy of certain Personal Information
  • Opt out of certain uses of Personal Information for targeted advertising
  • Opt out of the sale or sharing of Personal Information where applicable

To exercise an applicable privacy right, please contact us at support@razeon.com.

We may need to verify your identity before processing certain requests.

Data Retention

We retain Personal Information for as long as reasonably necessary to process orders, provide customer service and warranty support, maintain required business records, prevent fraud, resolve disputes, and comply with applicable legal obligations.

Third-Party Links

Our Site may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Contact Us

For more information about our privacy practices, questions about this Privacy Policy, or to exercise an applicable privacy right, please contact us:

Email: support@razeon.com